F.A.Q

HOW OFTEN DOES THE MENU CHANGE?

A new menu is released on our website for preorder every Saturday. We offer six delicious cookie options for you to choose from.

DO YOU DO GIFT CARDS?

YES! Our digital gift cards are conveniently available online through our website. You or the recipient can download your gift card directly to your mobile device to use in store, or provide the code online at checkout!

I HAVE AN ALLERGY

All of our cookies contain gluten, dairy, eggs - and some flavours include peanuts & tree nuts. Although we maintain sanitation standards as per Public Health guidelines, cross contamination is always a risk, as the facility is not certified allergen free. WE DO OFFER GLUTEN FRIENDLY & VEGAN FRIENDLY OPTIONS IN STORE/ONLINE - we encourage customers to consume as they see fit for their individual dietary/allergy needs. 

CAN I RE-HEAT MY COOKIES?

OF COURSE! We highly recommend it - preheat your oven to 325 & pop the cookies in for 5-7 minutes. OR cookies can be microwaved for 15-30 seconds. Any cookies topped with buttercream are best enjoyed cold or room temp, as heating them will turn the icing to liquid!

HOW DO I STORE MY COOKIES?

We recommend your cookies be kept in the fridge for up to 3 days. OR cookies can be placed in an airtight container or freezer bag & kept in the freeze for up to 2 months!

DO YOU DO EVENTS/SPECIAL OCCASION ORDERS?

If there's one thing we love more than baking for the store front, it's baking for some of your most special events! Whether it's a birthday party, baby shower, wedding or corporate event - let us help add something sweet to your special day! We offer a variety of custom branded sticker packaging for cookies, individually wrapped or boxed multiples, decorated giant cookie cakes & elegant tiered cookie cakes! 

Please provide all of your most important details below & we'll be sure to help you curate the perfect treat for your special day! 

*Please note all custom orders must be paid partially/full within 7 days of order confirmation, unless otherwise arranged with management

*Please allow 1-2 business days to be contacted by our team.

Have a question we didn't answer? We're here to help!

 

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